- Contact details: name, email address, and cell phone number
- Booking information: class selected, date, time, and number of guests
- Demographic information: date of birth, sex, occupation, and location (state and country), collected to help us understand our guests and improve our offerings
- Payment information: processed securely through WooCommerce and CommercePay; we do not store your full card or payment details on our servers
- Communications: messages you send us via our contact form, email, phone, or WhatsApp
- Process and confirm your class, event, or membership bookings
- Send booking confirmations and, where relevant, a follow-up email approximately 24 hours after your class (e.g. to request a review or offer a discounted return ticket)
- Manage membership benefits, including birthday reminders and applicable discounts
- Accommodate food allergies or dietary requirements you’ve disclosed to us
- Generate internal reports on customer demographics (e.g. age, sex, location) to help us improve our classes and services
- Respond to enquiries and provide customer support
- Send you promotional offers or updates, where you have consented to receive them
- We do not sell your personal data to third parties.
- Payment information is shared only with our payment processor, CHIP, to complete your transaction securely.
- We may share limited information with service providers who help us operate our website and business (e.g. hosting, booking systems), under confidentiality obligations.
- We may disclose information where required by law or to protect our legal rights.
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw your consent to marketing communications at any time
- Request that we limit the processing of your data, subject to legal or contractual requirements
- Phone: +606-2889850
- Email: [email protected]
- Address: 11-1, Jalan KLJ2, Taman Kota Laksamana Jaya, Melaka 75200, Malaysia